Download Now The software will detect the Windows installation and the account names automatically, and to reset the admin and user password in minutes. It allows you to delete an existing account, and can even support additional new account creation easily. After owning the Asus RT-AC66U router for nearly a year, recently I discovered my favorite feature to date with it. Asus recently released an upgrade (the RT-AC68U) to the already best router on. Original review: Nov. 20, 2018 Notebook X507UA Performance Issue: WORST customer service experience that I have ever had by purchasing ASUS laptop. A bit of background about issue, I bought a laptop with original Windows 10. With latest updates of Windows 10, it updated its features and made the disk usage as 100%, which is kept further. It happens as I turn on my laptop, says 100% usage and performance went very slow. I had conversation with technical team, they conveyed - This issue is because of Windows 10 as it doesn't work stable on i3 6th gen processor. This issue doesn't make sense to me, as in later minutes they also suggested that I should turn off any Windows update as everything is turned on. Taking an original Windows and turning off its updates - not good, as latest features or bug rectification won't happen then. I would like to use every new and good features which Windows offers for better performance. Original review: Nov. 11, 2018 I had bought a phone from Asus called the Zenfone Max M1. Two weeks after I bought it I got occasional reboots. I would not receive texts or calls. And the wifi auto shuts off. One day it factory reset itself and deleted everything. When I contacted Asus they asked for the serial number. Once I gave it to them the Asus support person told me my warranty is void because my phone has been rooted. The problem was my phone was not rooted. I asked if they could show proof that the phone has been rooted they immediately said no and said that's just what the system says and there is nothing they can do. When I asked for a manager the manager was rude and told me to even check if my phone is rooted to see if their system has an error. They want to charge me $130 for a $180 phone that should have been warrantied. Even the Best Buy rep who sold me the phone told me there is no way that Asus could determine that my phone was rooted by asking me the serial number. I unfortunately was over the 14 day return policy for Best Buy. Which is not Best Buy's fault. They are a good company. But for Asus telling me my warranty is void for no reason is really stupid. They basically stole $180 and asked for more money! Original review: Nov. 8, 2018 I bought a gaming laptop last September. Asus Download Master UtilityThis September the motherboard died without warning and the service center at Canada Computers where I purchased the laptop can't tell me why, just that it happens sometimes. They can't repair it for me as ASUS refuses to give them the part number required or to sell them the replacement part. (THEY ARE THEIR RESELLER!) ASUS tells me that they will not sell me the part either. I can ship it to their service center, pay for the diagnostic again and then pay them approx $700.00 on top of it all for them to install the new motherboard. Of course the warranty has expired and they will not honor anything despite selling me a dud. I have no guarantee that this new motherboard won't die in another year, and I refuse to throw good money after bad. This laptop was a terrible investment from the beginning. I will never deal with ASUS again. Original review: Oct. 23, 2018 I am had a very bad experience with RMA Department of my GTX 1080 FA 8gig, I was sent another card as a replacement and it was bad too. After a week of troubleshooting over and over with support they finally gave up and created a new RMA for the replacement card. That was 3 weeks ago and still have no replacement because they don't have one to give me and is waiting allocation for a replacement to send me. I asked for a new replacement and they resist to do that, I sent an Email to the CEO and no reply to my email which was over a week ago. WHAT IS GOING ON???? Has anyone had this type of customer support? Original review: Oct. 18, 2018 I bought an Asus gaming pc that had a promotion on it, so I go home, set up my pc and try to do the steps to get the promotion, it didn't work. So I contact Asus support, wait 2 days and they respond the exact same steps that is already detailed on the receipt of the store on what to do to get the promotion even if in the email I already said I did those steps and didn't work. So now they say, 'We don't deal with the promotion. You have to contact Asus Promotion.' Asus Download Master General Settings Of Facebook 2017So I send an email to Asus Promotion and wait 4 days to get a response, no response. So I send another email, wait 2 days and then I get the same response as the first email I sent with the steps I already know, so I respond to the email and they never respond back. So now I decide to contact the tech support, but you know what? They don't deal with the promo so have to contact the Asus promo division or team or I don't know what. In conclusion don't buy Asus if you want to have an after sale support. Download Master Asus RouterHope the product you buy don't break cause if you want to get support you're going to be alone. I called Asus to talk to customer service regarding the laptop failure, warranty, needed repairs, and cost. They said it's out of warranty, it would cost approximately $400.00 for repairs, and would take 2 to 3 weeks for repairs. I asked to speak to someone higher up to appeal Asus' coverage for repairs. They said whoever you talk to will tell you the same. I asked to talk with the President or Vice President of the company and was told there was no way for anyone to contact them. Anyway, these are pretty severe and costly failures to occur in a top of the line laptop.
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